Can I customize the font, color, or position of the text?

We don't support custom fonts, but you can customize your text and select curvature options like arched text, straight text, and upside down arched.

How do your hats fit — are they true to size or adjustable?

Our hats are one-size-fits-most with adjustable closures. Dad hats have brass buckles with cotton straps (22" band), while trucker and two-tone hats have snapbacks (23-24" bands).

What's the difference between hat styles?

Dad hats have a lower crown (2.75") with relaxed fit in 100% cotton. Trucker hats feature a taller crown (3.5") with mesh back for breathability Rope hats use performance dri-fit fabric with a 3.5" crown Two-tone hats are 5-panel construction with vintage styling.

Do your hats work for larger or smaller heads?

Our adjustable hats fit head circumferences from approximately 22-24 inches, which covers most adult head sizes.

Can I order hats with my team, business, or event logo?

If you are looking for hats for your team, business or event - please email wholesale@shopcodeword.com

How long does it take to receive a custom hat?

Each hat is made to order and will leave our facility within 8–13 days of purchase. Need it faster? Choose express production and it’ll ship out in just 3–7 days!

Do you offer expedited or rush production for custom hats?

Yes, we offer express production that delivers in 3-7 days for time-sensitive orders.

What should I do if my hat arrives with a mistake or defect?

We offer risk-free ordering. If there's any problem with your hat, we'll quickly arrange an easy exchange or refund.

Where are your hats made, and what materials do you use?

Our hats are designed and built by our team and are exclusive to (Code)word. Each hat is embroidered and hand-cleaned in Nashville, TN, ensuring top quality so that you receive nothing short of perfection when it arrives at your door!

Will the embroidery look exactly like my online preview?

The digital embroidery process achieves high accuracy, though slight color variations may occur based on your screen settings versus the actual thread colors.

The FAM Collection

Q: Can I customize the font, color, or position of the text?

We don&#39;t support custom fonts, but you can customize your text and select curvature options like arched text, straight text, and upside down arched.

Q: What's the difference between hat styles?

Dad hats have a lower crown (2.75&quot;) with relaxed fit in 100% cotton. Trucker hats feature a taller crown (3.5&quot;) with mesh back for breathability Rope hats use performance dri-fit fabric with a 3.5&quot; crown Two-tone hats are 5-panel construction with vintage styling.